Meetings & Events Industry Professional

1.Professional Meeting Management
2.Planning and Management of Meetings, Expositions, Events and Conventions
4. Events Planning
5. Meeting Facilitation
....

Hospitality Quality Manager

1. Total Quality Management Requirements
2. Service Quality Management in Hospitality, Tourism and Leisure
3. Quality Continuous Improvement.....

Hotels Operations Manager

1. Hotel Operations Management
2. Quality Management for Organizational Excellence
3. Critical Thinking
.....

Hospitality Food & Beverage Manager

1.Restaurant Operations Management
2. Principles of Food, Beverage, and Labor Cost Controls
3. International Cuisine
4. Advanced Language Communication Skills

Hospitality HR Manager

1. Human Resources Management in Hospitality
2. Human Capital Management
3. Critical Thinking
4.Complex Problem Solving
........

Customer Relationship Manager

1. Customer Relationship Management
2. Customer Value Management
3. Customer Experience Excellence
4. Customer Satisfaction and Anticipation ...

Hospitality Financial Manger

1.Accounting and Financial Analysis in the Hospitality
2. Excel for Finance
3. Business Vocabulary
4. Communicating in Business English
......

Hospitality Security Manger

1. Managing security in hotel, lodging, entertainment and tourism
2. Advanced Language Communication Skills

Hospitality Sales & Marketing Director

1. Marketing for Hospitality and Tourism
2.Digital Marketing
3.Professional English for Marketing
4.Communicating in Business English ....

Customer Care Professional

1. Intermediate Language skills: English, French, Swahili, and Chinese
2.English for Hospitality Professionals
3.Customer Service Training 101

Meetings & Events Industry Professional

Professional Meeting Management

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Planning and Management of Meetings, Expositions, Events and Conventions

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Production and Logistics in Meeting, Expositions, Events and Conventions

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Events Planning

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Meeting Facilitation

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Language Proficiency Skills

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Hotels Operations Manager

Hotel Operations Management

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Quality Management for Organizational Excellence

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Critical Thinking

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Complex Problem Solving

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Root Cause Analysis

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Conflict Resolution

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Effective Communication

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Communicating in Business English

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Team Building

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Innovation and Creativity

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Language Proficiency Skills

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Hospitality HR Manager

Human Resources

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Management in Hospitality

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Human Capital Management

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Critical Thinking

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Complex Problem Solving

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Root Cause Analysis

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Root Cause Analysis

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Conflict Resolution
 
  1.  

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People Skills & Effective Communication

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Team Building

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Team Building

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Innovation and Creativity
 
  1. Root Cause Analysis
  2. Conflict Resolution
  3. People Skills & Effective Communication
  4.  
  5.  

10 Communicating in Business English

11.Language Proficiency Skills

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Communicating in Business English

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Language Proficiency Skill

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Hospitality Financial Manger

Accounting and Financial Analysis in the Hospitality

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Excel for Finance

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Business Vocabulary

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Communicating in Business English

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Language Proficiency Skills

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Hospitality Sales & Marketing Director

Marketing for Hospitality and Tourism

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Digital Marketing

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Professional English for Marketing

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Communicating in Business English

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Language Proficiency Skills

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Hospitality Quality Manager

Total Quality Management Requirements

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Service Quality Management in Hospitality, Tourism and Leisure

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Quality Continuous Improvement

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Root Cause Analysis

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Communicating in Business English

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Language Proficiency Skills

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Hospitality Food & Beverage Manager

Restaurant Operations Management

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Principles of Food, Beverage, and Labor Cost Controls

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International Cuisine

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Advanced Language Communication Skills

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Customer Relationship Manager

Customer Relationship Management

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Customer Value Management

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Customer Experience Excellence

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Customer Satisfaction and Anticipation

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Service and Profit Customer for Service Organization

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Measuring Customer Satisfaction and Loyalty

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Customer Satisfaction Research Management

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Communicating in Business English

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Language Proficiency Skills

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Hospitality Security Manger

Managing security in hotel, lodging, entertainment and tourism

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Advanced Language Communication Skills

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Customer Care Professional

Intermediate Language skills: English, French, Swahili, and Chinese

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English for Hospitality Professionals

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Customer Service Training 101

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Customer Service for Hospitality and Tourism

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Global Business Etiquette

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Front Office Operations

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Time Management

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Conflict Resolution

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Team building

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Effective Communication

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English for Tour Guiding Services

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Professional Ethical Values

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Country’s nature, culture and history

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International Cuisine

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